Carine TIAKO

Demand Planner (South America Cluster) / Certified Sales Forecasting Manager, Alcatel-Lucent de Chile S.A.

99SantiagoChile

- I am meticulous in my work, approach problems logically and can adapt myself to different situations
- I respond well to new challenges, achieve to work successfully in stressful situations and appreciate team working
- I have good communication skills and particularly find my place in multicultural environments
- Language skills: Native French language, Fluent in English, Italian and Spanish; Intermediate in German.

Carine TIAKO
54 contacts
Since 2010

*Demand Planner for SAC (Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela)
Wireless, Wireline technologies and Multi-core applications.
* Developing and finalizing a physical unit forecast for assigned customers and products with appropriate distinction between upside/opportunity and firm/secure forecast components.
* Translating, in partnership with sales organizations, individual sales pipeline opportunities into physical unit requirements.
* Leading forecast collaboration initiatives with established customers.
* Identifying and resolving any mis-alignment between the physical unit forecast and the orders forecast, the sales forecast, and/or the sales strategies & plan for assigned customers and products.
* Planning and/or participating in monthly local demand forecast reviews involving cross-functional organizations (Sales CUs, Project Managers, B&P Teams, GDPs, and regional Supply Chain).
* Entering and maintaining the latest forecast in the required forecasting system (i2 DM) for a complete rolling 12-month horizon.
* Knowledge of Supply Chain processes to be able to understand critical material availability issues, realistic roll out plans, advise for allocations decisions, discuss phase-out and phase-in of materials.
* Reviewing forecast accuracy metrics (FCA KPI) to identify forecast improvement opportunities; leading local forecast process improvement initiatives.
* Developing and maintaining short term PBOMs as required by the GDP Operations teams.
* Creating new projects manually in MDM as required.
* Monitoring forecast consumption against incoming customer orders to identify weaknesses and/or strengths and update forecasts as necessary.
* Presenting and reporting the physical unit forecast, including assumptions and key issues, to other cross-functional organizations as necessary.
* Collaborating with the EIP – Sales, Forecasting and Planning Process Team to identify process and/or system improvement opportunities.
* Establishing and maintaining an effective and open cross-functional network of customer contacts, sales account managers, project managers, sales planners/business managers, offer and quote managers, global demand planners, Product BD RSC members, and others to assure diversity of views and optimal resolution of conflicting information and assumptions.

* Skills required: Product knowledge, Corporate Awareness, Business Strategies & Objectives (market, customer),Project Management Knowledge, detailed Forecasting techniques, Communication & good interpersonal skills, analyzing & interpreting, pro-activity, prioritizing.

Daily use of Spanish, English and French.

Telecom - Internet Products and Services
Professional experience

- Project Management Officer (PMO)

Responsible for the contract execution, respecting dead lines, quality and budget in order to keep or improve the profit margin and the turnover. Bringing the necessary support means to achieve the contractual goals and control the financial status of the projects.
Responsible for Global procurement plan, project needs collection (vs. quantities and specifications).
Concerning logistics and warehousing: responsible for packing & shipping, imports & permits regulation, international transport regulation, customs clearance, logistics documentation collection and archiving, stock inventory, equipment dispatch.
Responsible of the Customer contract management as Invoicing support (data support for invoicing equipment and services, contractual and technical BOQ reconciliation).

Skills required: Team work, negotiation capabilities, commitment to quality and timely, organization, coordination and planning. Daily use of English, Spanish and French.

- Local Demand Planner (LDP)

Ensure collection of the local demand planning inputs from Project Managers and drive the final Demand Management input taking into account the operationnal inputs and coherence with sales forecasts.
Responsible for developing the physical unit (product) forecasts at Logistical Item levels for assigned customers and products to establish a validated global demand plan for the Supply Chain to execute.
Ensure regular exchanges with PMs, Sales & Tendering and participate to LDP meetings with Supply Chain.
Ensure & support anticipation activities related to introduction of new product & technologies for MoAD and as per processes in force in the BD and SoU (funding authorisation requests, order management, etc)

Skills required: Product knowledge, Corporate Awareness, Business Strategies & Objectives (market, customer), Communication & good interpersonal skills, analyzing & interpreting, pro-activity, prioritizing.
Daily use of English, Spanish and French.

Telecom - Internet Products and Services
2006 - 2008

- Project Management.

- Support on export contracts of GSM, GPRS, UMTS network development & deployment in Africa, Middle East and Indian Subcontinent areas.

- Coordinated and managed the different actors involved in the delivery chain (engineering, order entry, supply chain, logistics, and financial management) from equipments manufacturing to invoicing & shipment.

- Lead times & turnover follow-up.

- Daily use of English and French

Telecom - Internet Products and Services
2006 - 2006

- Customer Service.
- Coordinated the picking-up and deliveries of merchandises.
- Lead times control.
- In contact with the worldwide TNT Express International’s stations.

Transport services
2005 - 2005

The company operates in the Event planning sector by organizing B to B exhibitions.

- Logistics Assistant
- Translator from French to English(plaquettes and websites)

Trade shows and exhibitions
2004 - 2004

- Assisted the press attaché
- Promoted the books of the publishing house
- Coordinated the contacts with journalists and media (Radio, TV, magazines, newspapers)
- Logistical organization of the Press department.

Press and editorial

Temporary employment
Education

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